Shipping & Returns
Free shipping on all orders within the United Arab Emirates, and we offer shipping outside of the United Arab Emirates – 125 (AED) shipping charge for all orders under AED 1500, AED 65 shipping charge for all orders over AED 1500. We use Empost, FedEx, or Aramex – depending on the size, value, and weight of products. Signature required for items valued over AED 2500. We generally ship the same or next business day, Saturday-Thursday on all orders.
Returns accepted within 30 days of receipt of product. Full refund will be issued for unopened and undamaged products that are returned. Opened products will be refunded minus a 20% restocking fee. Customer pays return shipping unless return is due to manufacturer defect or wrong item received. If you are purchasing a fragrance without sampling beforehand, we recommend requesting a free sample of the fragrance on the side – to avoid the possibility of being dissatisfied with your purchase after opening the product. Please click here if you wish to email us about a return.