What is the difference between Pure Perfume, Eau de Parfum, Eau de Toilette, and Eau de Cologne?
The differences are simply a matter of the amount or concentration of oils in the fragrance. The highest concentration is in pure perfume (or parfum). Next would be Eau de Parfum, then Eau de Toilette, and finally Eau de Cologne. Some manufacturers make a solid perfume, solid perfume is as strong as a pure perfume however it is in a gel-like consistency.
Eau De Toilette and Eau De Cologne are generally interchangeable, especially in Men’s fragrances. After Shave has the least amount of oils. The higher the concentration the longer your fragrance will last, and the less you need to apply.
What do fragrance notes refer to?
Fragrances are comprised of many different scents, these scents are called “notes.”
Top notes are very light and last just a few minutes (5-10 minutes). Middle notes become apparent in about 15 minutes after application. These can last up to an hour or more. Bottom notes are the heavier ingredients. These last the longest, usually for several hours.
How can I keep my fragrance from going bad?
Keep all fragrances in a cool, dry area, and away from windows as sunlight can unbalance the various ingredients. An opened bottle should be kept in its box to insure a longer shelf life.
My fragrance has been discontinued, how do you still have it in stock?
We stock thousands of fragrances, many of these have been discontinued. Our buyers travel the globe purchasing entire inventories of hard to find or discontinued fragrances to store in our temperature and humidity controlled warehouse.
Do you ship internationally?
Yes, we ship to over 220 countries. Please use our shipping calculator to see if we ship to your country. Your order may be subject to import duties and taxes, which are levied once a package reaches your country. We have no control over these charges and cannot predict what the costs may be. Customs policies vary from country to country; you should contact your local customs office for further information.
I received an email that my order is on hold. Why is my order on hold? What should I do?
In order to ensure a safe shopping experience we may place an order on hold and ask our customers to confirm specific information. Please refer to the email we sent you and provide us with the requested information in order to continue processing your order.
Is it safe to use my credit card on your site?
Yes, FragranceNet.com takes the security of our customer’s information very seriously! Our website is PCI-compliant, uses SSL technology, and encryption techniques to ensure it is safe and secure to shop in our site.
I can’t find my order confirmation email to check the status of my order. What should I do?
You can check the status of your order by emailing us. Please click here to get started. Please also check your SPAM or JUNK folder in your email account to see if the order confirmation email is there.
I returned an item that I purchased and I have not received my refund. How long do I need to wait to receive my refund? I need to
Credit card refunds can typically take 3-7 business days to appear on your account (depending on your bank). Your credit will appear against your original form of payment. PayPal and PayPal Credit refunds can typically take 3-7 business days.